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Privacy policy

This page explains, in plain language, what information is used when you visit temurdigital.com or get in touch with us. It is written with the rights that the EU General Data Protection Regulation (GDPR) and the UK GDPR give to visitors in mind.

Who is responsible for your data?

Temur Digital is responsible for the personal data processed on this website. You can reach us with any privacy question by email at cihanbulutmega@gmail.com or on WhatsApp at +90 531 395 62 35.

What we use and why

Enquiry form

The details you type into the form (your name, business, sector, the package you are interested in and your message) are not stored on our server. When you press “Send via WhatsApp”, they open as a draft message in WhatsApp on your device, and they only reach us if you send that message. A form you don't send goes nowhere.

WhatsApp and phone and email

When you message or call us, we receive your name, your phone number and the content of your messages. We use them to answer your question, prepare a quote, arrange calls and, if we work together, build your website. The legal basis is the steps you ask us to take before a contract and the service relationship that follows (Article 6(1)(b) GDPR).

Video calls

If you ask for a video call, we use WhatsApp, Google Meet or Zoom. The provider's own privacy terms also apply when you use these services.

Cookies and visit measurement

This website does not use cookies and does not load any third-party analytics tool such as Google Analytics. On our own server we only count how often the WhatsApp, phone and form buttons are clicked. For each click we record the type of click, the page and button, whether the visit came from a search engine, another website or directly, whether the device is mobile or desktop, and the date and time.

Your IP address is not written to this record, nothing is stored on your device and the records are not passed to any other company. They do not identify anyone and are used only to see total numbers. The legal basis is our legitimate interest in understanding which parts of the site lead to enquiries (Article 6(1)(f) GDPR).

Hosting and server log files

This website is hosted by Hostinger. Each time a page is requested, the server automatically records technical details in log files: the IP address, the date and time of the request, the page requested, the page you came from (referrer), and your browser and operating system. We need these details to deliver the site securely and reliably and to find errors; they are not combined with other data. The legal basis is our legitimate interest in running the website securely and reliably (Article 6(1)(f) GDPR).

Third-party services

Some files are loaded from other providers when a page opens: fonts from Google Fonts, and certain JavaScript libraries from cdnjs.cloudflare.com and cdn.jsdelivr.net. When these files load, your browser's IP address technically reaches those providers. The legal basis is our legitimate interest in a consistent, fast-loading website (Article 6(1)(f) GDPR). WhatsApp conversations run on Meta's infrastructure. Some of these providers may process data outside the European Union.

How long we keep data

We keep messages and contact details for as long as your enquiry or our work together continues, and afterwards for as long as legal obligations require. Conversations that did not lead to a project are deleted when you ask us to delete them.

Your rights

Under the GDPR and the UK GDPR you have the right to:

  • find out what data we hold about you and receive a copy,
  • have incorrect or incomplete data corrected,
  • have your data deleted or its use restricted,
  • receive your data in a portable format,
  • object to processing based on legitimate interests, and withdraw any consent you have given at any time,
  • complain to the data protection authority in the country where you live.

To use any of these rights, contact us by email at cihanbulutmega@gmail.com or on WhatsApp at +90 531 395 62 35. We reply within one month at the latest.

Changes

When we add a new service or tool to the site, we update this page. The current version is always available at this address.